Hello,
After updating to whmcs 8.4.1 the support tickets are creating problems. In the support center, it gives a message on the ticket page "Unimported Replies The following replies were blocked and are not visible in this ticket". In the admin area, the ticket Ticket Mail Import Log shows "The system blocked a potential email loop". The errors increased each time when the client replies to the ticket. it was working fine before updating whmcs.
Does anyone know how to solve this problem?
After updating to whmcs 8.4.1 the support tickets are creating problems. In the support center, it gives a message on the ticket page "Unimported Replies The following replies were blocked and are not visible in this ticket". In the admin area, the ticket Ticket Mail Import Log shows "The system blocked a potential email loop". The errors increased each time when the client replies to the ticket. it was working fine before updating whmcs.

Does anyone know how to solve this problem?